The inquiry arrives from your website or email
The system detects the new contact, prepares a fast confirmation reply, and captures the key details needed for follow-up.
Lead and reputation automation
No inquiry without a reply. No review without a response.
We help real estate agencies and service businesses respond to inbound inquiries and manage online reputation automatically, without adding more admin work to the team. The full solution is tailored to your process, channels, and volume.
Problem
What this solves
The problem is rarely the form itself. The real issue is response speed, consistent follow-up, and making sure every customer interaction can turn into a visible trust signal.
Lost inquiries
A prospect fills in a form or sends an email. If nobody replies quickly, they often contact another provider. The system replies automatically within 30 seconds and sends your team an SMS with the full contact context.
Unanswered reviews
Many businesses do not respond to reviews consistently, even though prospects and Google both see them. The system monitors every new Google review, handles safe positive responses automatically, and alerts you immediately on sensitive cases.
Asking for reviews
After a viewing, meeting, service visit, or closed deal, the system sends the customer an SMS with a direct Google review link so good experiences become public proof.
Solution
How the automation works in practice
This is not a one-size-fits-all template: integrations, reply copy, review rules, and the depth of lead visibility are tailored to each business. The setup is designed to fit the workflow you already have—no website rebuild, no forced migration to a new platform, and no complex tool to learn.
The customer receives an immediate response
An automatic reply confirms that the request was received and sets clear expectations for the next step.
Your team gets an SMS notification
The responsible person receives the contact and context by SMS so they can call back without digging through inboxes.
Leads and context in one place
Instead of scattered emails, you get lead records with source and status—who has been contacted and who is still waiting—similar to a lightweight CRM.
Reviews are handled continuously
The system monitors new Google reviews, responds when the case is safe, and escalates sensitive reviews to a person.
Use cases
Who this automation is for
It is most valuable when each inquiry or review has a direct impact on sales, trust, and local search visibility.
Real estate agencies
Property inquiries, viewing requests, post-meeting follow-up, and review requests after a successful deal.
Local service businesses
Repair, construction, consulting, health, beauty, and other appointment-based businesses where speed often decides the sale.
Companies with a Google Business Profile
Businesses that rely on Google Maps and local search and need consistent review responses.
Sales-driven teams
Teams where a form or email starts the sales process and every missed contact can become a lost opportunity.
Benefits
What improves after launch
faster first response to every inquiry
fewer leads lost in inboxes or form notifications
immediate SMS alerts for owners or salespeople
consistent responses to Google reviews
systematic generation of new reviews after real customer interactions
lightweight CRM-style visibility: inquiry source, who was contacted, and who is still waiting
Implementation
How it works
1. We connect your email or form
No website rebuild and no technical work from your side. We inspect where inquiries arrive today and connect the existing flow.
2. The system runs automatically
Inquiry replies, SMS notifications, review responses, and review requests work without manual copying or hourly inbox checks.
3. You focus on customers
Your team handles real conversations and deals instead of missed contacts, review follow-up, and inbox chaos.
Custom fit
Why not handle this manually or with templates only
Manual follow-up works while inquiry volume is low and someone is watching every channel. Once multiple forms, inboxes, reviews, and busy periods appear, consistency drops quickly.
A custom automation combines fast replies, SMS alerts, Google review handling, and clear escalation rules. Routine steps are automated, while sensitive situations stay with a person.
FAQ
Frequently asked questions
Do we need to change the website or form?
Usually not. We start by connecting the existing email or form flow so the system can launch quickly without a website rebuild.
Will the system respond to negative reviews automatically?
We recommend escalating negative and sensitive reviews to a person. The system alerts you immediately so the response is not delayed or handled inappropriately.
Can the response tone match our company?
Yes. During setup, we define the response style, safe automation rules, and cases that should be escalated to a person.
Offer
Typical scopes (monthly fee on request)
We do not publish a fixed monthly price online—every business has different volumes, profiles, and rules. After a short audit, we propose an operating fee that matches your scope. One-time installation and tailored setup: EUR 640. The Start and Pro scopes below are indicative; the final feature mix is always adjusted to your situation.
Start
For businesses that want to stop losing web and email inquiries.
Automatic inquiry response
SMS notification
Google review monitoring
Lead overview and inquiry source (web, email, …)
Automatic review responses
Review generation via SMS
Follow-up states: contacted vs waiting, contact history
Monthly report
Pro
For businesses that want inquiry handling and reputation management together.
Automatic inquiry response
SMS notification
Google review monitoring
Lead overview and inquiry source (web, email, …)
Automatic review responses
Review generation via SMS
Follow-up states: contacted vs waiting, contact history
Monthly report
No long-term commitment. The monthly operating fee is confirmed after an audit based on scope. The one-time setup (EUR 640) covers installation, integration, and rule configuration. Standard deployments can usually be prepared within 5 business days after access and response rules are confirmed.
Consultation
Interested? We can show it on a 15-minute call.
Send us a message through the contact form and we will show how lead and review automation would work for your current process.